All of our deliveries are made using either Australia Post or StarTrack. By default, signatures are not required on most orders.
Orders are shipped from our warehouse in Norwest NSW and typically take 3-6 business days to arrive depending on your location.
Please Note: While we make every effort to get your order out on the same day, if you place it after 10am there is a possibility that it will be sent the following day.
Orders placed on a Saturday or Sunday will be despatched on the following Monday, with the exception of NSW public holidays.
We hope you love our products as much as we do, but if for any reason you are unhappy with your purchase and would like to return or exchange the product, please call our Customer Service Team on +44 (0)1590 613490 or email firstname.lastname@example.org for a return authorisation number.
Our team of advisors are available to contact 9:00am to 4:30pm Monday to Friday AEST. At all other times, please leave a message and we will ring you back as soon as we can.
Please notify us within 30 days of receiving your order if you would like to return a product for exchange or refund. Our full refund policy can be viewed here.